Flight attendants and emotional intelligence: a case study of Thai airways flight attendants
نویسندگان
چکیده
منابع مشابه
Job stress among female flight attendants.
We evaluated the presence of chronic job stressors among flight attendants (FAs) to examine the relationships between these job stressors and psychological distress and job dissatisfaction. Seventy-three female FAs (90% participation) employed at two commercial airlines completed a detailed questionnaire. Standard questions and scale measures were used to assess job stressors, psychological dis...
متن کاملPrevalence of respiratory symptoms among female flight attendants and teachers.
BACKGROUND Potential health effects of the indoor environment in office buildings and aircraft have generated considerable concern in recent years. AIMS To analyse the prevalence of self reported respiratory symptoms and illnesses in flight attendants (FAs) and schoolteachers. METHODS Data were collected as part of a study of reproductive health among female FAs. The prevalences of work rel...
متن کاملSelf perceived health and mental health among women flight attendants.
AIMS The authors investigated associations of work related risk factors with self perceived health as less than "good" and psychological distress among Italian women flight attendants. METHODS The authors conducted a cross sectional survey on health and mental health among 1955 former and current flight attendants, using a postal questionnaire. RESULTS More current than former flight attend...
متن کاملFlight Attendants’ Emotional Labor and Exhaustion in the Taiwanese Airline Industry
Few research studies have discussed the two variables of emotional labor and emotional exhaustion, and even fewer have examined flight attendants as the research subject. The current study employed a questionnaire method to examine 353 Taiwanese flight attendants’ feelings about emotional labor, the status of their emotional exhaustion, and the relationship between emotional labor and emotional...
متن کاملteachers emotional intelligence, self-efficacy, and perceived english language proficiency: a case of iranian efl teachers
educational researchers have provided evidence that teachers’ emotional intelligence has strong effects on various aspects of teaching and learning. yet, in the field of teaching english to speakers of other languages (tesol), inquiry into teachers’ emotional intelligence is nearly limited. given its documented powerful impact on teaching practices and student learning, it is critical to pursue...
15 صفحه اولذخیره در منابع من
با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید
ژورنال
عنوان ژورنال: E3S Web of Conferences
سال: 2021
ISSN: 2267-1242
DOI: 10.1051/e3sconf/202124411019